As a terminally unwell, housebound individual, I’ve tolerated defective vapes for years. I have been using EightVape usually for a couple of years now. I’ve ordered from the company for many years. They have debited over $a hundred from my account and never had any suggestions from the so known as “customer service”. I raised a ticket each month requesting to cancel this service with no feedback and still they debit the cash from my account and nonetheless they proceed to cost me each month with no feedback, best vape store no communication, no resolution.
Fortunately the manufacturer of my Vape Kits agreed after seeing their emails that they are not assembly their normal of customer service. Please remember of this company and their horrible customer service and non fulfillment of orders . Ive had to cancel my bank card so as to stop them thieving for a service that isn’t required. Now that’s customer support. Order number: Online Vape Shop EV1797154. On August 29, I talked with customer assist they usually stated that my order was picked up from their warehouse, as you may see in the pictures with e-mail dialog.
Email support solely verified I obtained the package and won’t refund or replace. They lied and stated in e-mail that they do stock the product but in addition that this was NOT stocked by them and sent directly to me from the producer. Communication has declined somewhat over the past 6 months, Cheapest Vape however they do eventually respond through e mail (no telephone). Ordered over 2 weeks in the past and nonetheless nothing from them relating to a tracking number, even the 3rd occasion shipper they are using texted me to inform me that eightvape didn’t even give them a bundle to deliver.
Its been over a week since I made my purchase, and Online Vape Shop it left the shop in transit to me 5 days in the past. Basically saying not my drawback after they made the mistake and took greater than per week to even inform me about it. That they had issues when USPS was banned from delivering nicotine merchandise and had to search out personal delivery choices and it took a while to fix this.
I took up the eightvape prime which you pay US $9.99 per month and receive some minor benefits.
They refuse. Eightvape tells me to go to the manufacturer. No one signed for Vape E-Liquids it and they can not present me with proof of signature. One thing I don’t like about their web site is they’re consideration of delivery and reports. This makes things difficult for corporations like this. Both tracking corporations lead again to 8 Online Vape Shop. I reached out to LSO and vapeneusale got a typical reply of we are going to get again to you – they by no means did .
Please a Refund. I don’t need those objects I dont want something however my cash. I could be blissful to return the objects I did obtain since they were not a part of my order. I positioned an order November twenty first, it is now December 3rd and i nonetheless shouldn’t have a monitoring quantity! It is now November 25 and i still have nothing. Still havent heard anything else. 16.99 for delivery now Without updates in your package that you need to signal for!