As a terminally ailing, housebound particular person, I’ve tolerated defective vapes for years. I’ve been utilizing EightVape repeatedly for a couple of years now. I have ordered from the company for a few years. They have debited over $100 from my account and never had any feedback from the so known as “customer support”. I raised a ticket each month requesting to cancel this service with no suggestions and nonetheless they debit the money from my account and nonetheless they continue to cost me every month with no feedback, no communication, no decision.
The customer service when i contacted them was horrible. If the queue takes over a week for buyer assist brokers to reply a brand new e-mail, I positive hope they are not getting paid minimal wage like most of the opposite buyer care specialists in the U.S. Ive needed to cancel my credit card with the intention to stop them thieving for vapehardware) a service that’s not required. Now that is customer service. Order number: Vape Deals EV1797154.
On August 29, I talked with customer help they usually said that my order was picked up from their warehouse, as you can see in the photographs with email conversation.
Email support solely verified I received the package deal and will not refund or Vape Kits change. No electronic mail. Only a submission web page that could be very hostile sounding. Communication has declined somewhat over the last 6 months, however they do ultimately reply via email (no phone).
I haven’t bought anything from them in over 6 months they usually nonetheless steal cash from your account without any decision or vapeneue effort to make contact. Its been over a week since I made my buy, and it left the shop in transit to me 5 days ago. Basically saying not my drawback after they made the error and took more than a week to even tell me about it. They’d points when USPS was banned from delivering nicotine products and had to seek out private supply options and it took some time to repair this.
I took up the eightvape prime which you pay US $9.99 per month and obtain some minor advantages. They refuse. Eightvape tells me to go to the manufacturer. Only tried eightvape tis one time. One factor I do not like about their website is they’re consideration of transport and reviews. This makes issues difficult for corporations like this. Both monitoring corporations lead back to eight Online Vape Shop. All that im asking for Online Vape Shop is to provide me my money back.